LAUSANNE – Securitas security service specialist J. S. is on duty in a psychiatric clinic as the person responsible for the property. During a tour, he notices that a patient is about to harm himself. J. S. intervenes immediately and, thanks to his quick but also self-confident intervention, is able to prevent the patient from carrying out his suicide attempt. Thanks to his intervention, the patient is out of danger today. Despite the urgency and the seriousness of the situation, J. S. not only took the right measures, but also continued to carry out his duties in an exemplary manner afterwards. 

FRASNACHT– Securitas area guarding specialist V. M. is out at night with Securitas employee M. S. to introduce him to a patrol round, also checking the hall of a large industrial building. Thereby, M. S. notices smoke and fire and locates this in the driver's cab of the overhead crane. In order to ensure the quick intervention of the fire brigade, he immediately alerts the cantonal emergency call centre. The emergency centre calls the Arbon fire brigade and the police. The fire brigade quickly arrives on the scene and is able to extinguish the fire. No one has been injured, the damage to property amounts to several thousand francs. However, the intervention of the Securitas area guarding specialists prevented much greater damage. According to the investigation by the fire investigation services of the Thurgau cantonal police, the technical defect of a label printer is at the forefront of the investigation.

«One of the values to live by on the Securitas homepage: What makes us special - competent employees. Absolutely right, I can confirm this in my case. A Securitas employee helped me simply, very straightforwardly and competently. As strong winds were blowing from the west on the evening in question, a large advertising board of a neighbouring building, which was not fixed at the bottom, struck the railing of a balcony again and again, making a lot of noise. When I arrived for the closing round and to inspect the site, I told your employee this. Although I don't think it is part of his job, he fixed the billboard immediately and was always friendly to me. Bravo - keep up the good work!»

CORSIER-SUR-VEVEY – A leak occurs in a container of highly flammable liquid at a pharmaceutical and chemical company. The Securitas individual guarding specialists stationed on the premises around the clock promptly initiate all necessary safety measures: The people present are immediately evacuated and the access road is cleared for the fire brigade. Thanks to the quick and well-prepared reaction of the Securitas employees, no one is harmed and the damage can be repaired very quickly. The company subsequently thanks Securitas for its efficiency during the intervention.

ECUBLENS – The two Securitas guarding service specialists L. B. and M. P. are on patrol at a large shopping centre at night. Several trucks belonging to a large retailer are also on the premises. As the two Securitas approach the trucks, they notice two people who are in the process of stealing valuable goods from one of the trucks. L. B. and M. P. quietly withdraw and as soon as they are out of earshot, they notify the police. The police arrive at the scene shortly afterwards and are able to apprehend the perpetrators red-handed.

ZURICH – Securitas patrol service specialist J. S. comes across an elderly gentleman in the middle of the road at night, dressed only in the bare necessities and without lights. As this situation seems strange to him, he decides to turn around and starts a conversation with the gentleman. Immediately the Securitas specialist notices that the elderly man is showing signs of dementia. He states that he lives nearby. He is relieved to accept J. S.'s offer to drive him to his place of residence. However, the address they drive to seems unfamiliar to the man and so J. S. decides to involve the police. Shortly afterwards, the police arrive and assume further care of the man. During the check it turns out that he lives elsewhere. The police are very grateful and think that J. S. reacted exactly right.

LAUSANNE – The two Securitas employees P. E. and S. C. are out at night with the Securitas service vehicle on parking control duty. Thereby they discover a woman in a nightgown pushing a wheelchair. They immediately contact the control centre of the CHUV hospital, which had previously reported that a patient had escaped from the psychiatric ward of the CHUV. The two Securitas security specialists stop and take the patient to safety on the pavement. They put her in her wheelchair and S. C. covers her with his jacket. The patient is then returned to the relevant department by the CHUV staff who have arrived.

«I had a very positive experience at the post office in Lyss this morning. As the parking spaces were occupied everywhere, a Securitas woman kindly took my letter and put it in the letterbox! This is customer service! I would like to thank you very much in this way! Perhaps you can pass on my thanks to the woman.»

NEUENBURG – Securitas security service specialist is on guard duty at a hospital when a child suffers respiratory arrest in the waiting room. I. A. immediately administers first aid and at the same time alerts the medical staff, who can continue life-saving measures shortly afterwards. The Securitas employee's efforts are praised by all the medics present at the scene and the father of the surviving child.

Securitas employee G. R. received a special thank you from the cantonal management staff of Vaud (EMCC) and the head of the centre of the Beaulieu vaccination site. She was chosen as the centre's guardian angel.

MONTREUX – Securitas public order service specialist is doing his rounds in a shopping centre when he discovers a person who has been seriously injured by a stabbing weapon. Despite the serious situation, M. F. manages to catch and isolate the perpetrator before the police arrive on the scene. The commander of the Vaudois gendarmerie then wrote to praise the Securitas employee's action and express his gratitude.

«I am 76 years old and had knee surgery some time ago. A few weeks later, I had to go to hospital as an emergency in the evening, diagnosed with atrial fibrillation. My husband took me there because I could only walk on crutches because of the operation. He went home afterwards, as we thought that I would surely have to stay there for the night. However, at 4 a.m. I was discharged from the emergency ward and I could not reach my husband by phone as he did not hear the ringing. Now I would like to thank the Securitas employee, whose name I, unfortunately, I can't remember, for his care and help. He ordered me a taxi and helped me get in. Thank you very much!»

ZURICH – An accident occurs in the city centre in the morning. An 81-year-old motorist overlooks a group of children crossing the road on the zebra crossing in the roadworks area. Four children are injured. All traffic has to be diverted around the scene of the accident. Due to road closure, the construction management instructs the Securitas traffic service specialists present on site to divert traffic and guide road users into the right lanes. Thanks to this diversion, the approximately three-hour road closure could be mastered without any major traffic jams.

«I would like to formally thank you for the special deployment due to a demonstration in front of our main building. Of course, I am aware that personnel deployments on this scale are not easy to implement. In particular, the staff deployed were highly motivated, very professional and integrated seamlessly into the concept. In addition to the many positive impressions I was able to gain through direct contact with the staff, I would like to emphasise the applied security awareness and the customer-oriented friendliness. Also the cooperation with other security service providers, which we had to involve in order to be able to cover the increased staff requirements at short notice, was implemented very professionally by you. I am very glad to have you as a partner at our side and look forward to further successful assignments with you.»

NEUENBURG – Securitas building site guarding specialist D. A. receives a report in the morning that a worker on the building site has been injured by a grinding machine. Arriving at the scene of the accident, the Securitas attends to the injured worker, who has an open wound on his left forearm and is bleeding profusely. D. A. administers first aid and coordinates the summoning of an ambulance with those present at the scene. When the emergency services arrive, they attend to the injured man and thank the Securitas for the first aid. The customer present at the scene also thanks and congratulates D. A. for his composure and considered reaction.

ZURICH – Securitas is responsible for building site security during the construction of the new children's hospital. One morning Securitas employee J. K. discovers a small smouldering fire on a façade. She immediately alerts the building site manager in charge and fetches a fire extinguisher from the medical container. Together with the construction worker in charge, she goes to the scene. The two find that part of the covering façade foil is only burning slightly and can be extinguished by simple means.

BAD ZURZACH – Securitas area guarding service specialist D. W. drives the vehicle to a scene. While doing so, he discovers an elderly lady who has apparently fallen next to a pedestrian crossing. D. W. stops to help the woman. She is responsive but does not want to say what happened. At first glance, the Securitas officer cannot detect any external injuries. He calls an ambulance and waits until it arrives and then continues to the site of his assignment. Two days later, D. W. is at a crossroads when two cars collide violently in the immediate vicinity. A woman is injured. Passers-by are already administering first aid. D. W. takes over traffic control until the police arrive.

BADEN – Strong wind gusts have detached several construction fences and barrier panels at a building site and overturned them. Some of them flew onto the road. Securitas guard J. R., the building site guard on duty, immediately clears the panels from the road together with some passers-by. A construction worker who had been in the yard at the time to dispose of some items was hit in the head by a toppling construction fence. This resulted in a minor, bleeding forehead laceration. J. R. immediately provides first aid by treating the wound and offers to call for further medical assistance for the worker. However, the worker foregoes doing so.

ZURICH – During the renovation and extension of a building with cantonal authority facilities, Securitas provides building site security. While doing so a worker approaches the Securitas guarding service specialist on duty, L. C. W., and asks him for help. Communication is difficult because the worker does not speak German. It turns out that he had injured his knee the day before and that the pain increased massively the following day. He also suffers from abdominal pain and nausea. The worker asks L. C. W. to call his wife. Until the injured worker's wife arrives, the Securitas guard looks after him and organises an ice pack for the aching knee. Soon afterwards the wife arrives and takes her husband to the hospital.

ZURICH – Securitas building site guarding specialist L. K. is on duty in the entrance container to a building site when a car collides with a traffic light pole at the intersection nearby. He immediately goes to the scene of the accident, opens the car door and sees that the accident victim is no longer responsive and is plagued by violent cramps. L. K. asks his co-worker, who is at the site entrance, to call the police and an ambulance. In the meantime, he tries to calm the injured person down so that he can get her out of the car. Unfortunately, this turns out to be impossible, so he looks after her until the ambulance arrives. When the police and an ambulance arrive shortly afterwards, he describes the course of the accident to them and then resumes his duty.

«I would like to thank your employee at the vaccination centre in Zurich Oerlikon for his friendly, empathetic and patient support. Due to a physical disability, I am dependent on a wheelchair. Unfortunately, I had to do without my scheduled companion at the vaccination centre at short notice. Your employee immediately stepped in and accompanied me through the exhibition hall from the beginning to the end of my vaccination appointment. For his accompaniment, his friendly clarification with third parties in the vaccination centre as well as for his athletic mobility support until the handover to the driving service of the Swiss Red Cross, I send you my heartfelt thanks with due respect for his great commitment.